Gujarat Global News Network, Ahmedabad
Sardar Vallabhbhai Patel International Airport (SVPIA) here ranks first in terms of customer satisfaction according to a survey.
The Airport Council International which recently conducted the survey found SVPIA first amongst the 11 AAI airports. It has a satisfaction index of 4.13 on the scale of 5," R K Singh SVPIA Director said in a statement.
It is followed by the airports of Guwahati, Lucknow and Srinagar, the statement added.The survey covered the airports at Chennai, Kolkata, Jaipur, Goa,Ahmedabad Pune, Lucknow, Srinagar, Calicut, Guwahati and Thiruvananthapuram.
ACI, an international body of confederation of airports, carries out the survey independently and gives indices of satisfaction based on the responses provided by the passengers travelling through the airport, he said.
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